Sales Outsourcing for Publisher Case Study

Sales Outsourcing for Publisher Case Study

Sales Outsourcing for Technology Publishing Case Study 

The Challenge

Organization focused on selling marketing programs to IT firms.  The business had lost 50% of revenue annually in two consecutive years.  New VP of Sales promoted from within which caused the attrition of 2 senior sales professionals on staff.  VP was given one year to turn business around.

Selling To: VPs & Directors of Marketing, MARCOM Directors

The Solution

  • Sales Consulting – GS evaluated 18 month cycle of existing business to identify Ideal Customer Profile and most profitable customers.  Conducted internal analysis of sales methodology, sales infrastructure and skill sets
  • Outsourcing Lead Generation – Gabriel Sales implemented a new business lead generation to ensure pipe was growing through reorganization.

The Results

  1. Business grew from 2.1M annually to 6.9M annually in 24 months
  2. Gabriel Systems managed and executed ongoing new business lead generation and then transitioned to closing Proof of Concept deals – 13 new clients in year 1 and 28 new clients in year 2 generating $300K revenue in year 1 and $650K revenue in year 2.
  3. Existing sales team was restructured around specific verticals reducing fixed costs of sales team by 23%. Internal teams focus transitioned to account management with a focus on scaling business of existing and new relationships post Proof of Concept.
  4. Client worked with GS to leverage GS insights and metrics to implement SalesForce.Com and VP was freed of new business acquisition management issues to pursue million dollar plus enterprise deals

 

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Sales Outsourcing Social Media Case Study

Sales Outsourcing Social Media Case Study

In this sales outsourcing social media case study you will learn how a multi-channel demand generation solution helped a social media technology company scale faster at a lower cost of sales.

The Challenge

Technology Company developed a real time analytics technology had already launched into a non-marketing focused vertical with success but limited growth potential.  The product worked well but the market was not big enough. Initially company needed more capital for growth. Series B investors required new vertical and marque client traction to close round. Company had no internal competency in market research, analytics, solution sales or ad agency sales.

Selling To: Fortune 500 EVPs and SVPs of Sales and Marketing, CMOs, Agency CEO, CIOs and Directors

The Solution

  • Outsourcing Lead Generation – Staff three lead generation reps for first 120 days to fill the pipe
  • Sales Consulting and New Product Launch –  Simultaneously worked with client executives and  took existing technology and sales repackaged new verticals
  • New Product Launch – Staffed inside rep and sold initial low end intro packages.
  • Outsourcing Sales – Cut lead gen team in half and staffed a full time enterprise sales representative to move into elephant hunting mode
  • Sales and Account Management Recruiting – Trained two senior sales representatives hired directly by company as Gabriel Sales blended team filled their pipes. Recruited a Market Research PhD to manage client servicing
  • Sales Process Consulting –  Functioned as temporary SVP of Sales and Marketing

The Results

First 180 days

  1. 18 pilot deals closed.
  2. One of the top 3 players in; CPG, Entertainment, Beverage, Office Products, B2B tech, Management Consulting and Retail closed.
  3. 2 of the top 4 Advertising Agencies running pilots.  5 other smaller agencies piloting.
  4. Series B round closed

Second 360 Days

Helped to recruit a President to oversee entire business development, client services and sales operations.

Transitioned Gabriel Sales team over as employees of the company

  • 12 additional pilots
  • 2 Agency relationship scaled leveraging solution across 5 or more Fortune 500 clients per agency as recommended solution
  • 5 Fortune 500 clients renewed and scaled from pilot to annual deals – 3 to 200K plus, 1 to 300K plus, 1-500K plus.
  • Helped to recruit a President to oversee entire business development, client services and sales operations.
  • Transitioned Gabriel Sales team over as employees of the company

Outsourcing Sales and Marketing Automation Performance

Outsourcing Sales and Marketing Automation Performance

The combination of outsourcing sales and marketing automation is a key to success.

As a sales driven company, marketing automation software is one of the key technologies that we implement to help businesses modernize their sales and marketing operations.

As important as planning campaigns and the implementation of the software is to the success of your outsourcing sales and marketing automation lead generation success, it’s also important not to drop the ball after you get started. You cannot expect to simply turn the system on and have it drive itself.   Optimizing your system after it goes live is one of the key areas where an outsourcing sales company can really accelerate your transition to building modern sales and marketing operations.

Here are several ways an outsourcing sales and marketing automation company can help ensure your success after the initial 60 to 90 days of your first marketing automation campaign.

Expertise on when to transition leads to your outsourcing sales team

The results of lead scoring campaigns are ultimately realized when the sales ready leads get into the hands of your business development reps and sales qualifiers at the right time and as quickly as possible. Establishing reports and notifications to the right person at the right time will ensure that the leads are acted upon quickly before they go cold.  An outsourcing sales and marketing automation company will have the best practices to program the right workflow based on their depth and breadth of experience.

Analysis to help you decide what content to create next and how to refine lead scoring

After the initial 90 days you should have your first wave of Sales Ready Leads in the hands of your closers.  Depending on sales cycles you should have enough information to make informed decisions about what content needs to be added to you content calendar.  To do this your outsourcing sales and marketing partner can work with you to review the commonly consumed content by people who convert to buyers or are deeply engaged prospects.  You can then assign higher value scores in your system to prospects when that content is consumed.  You can then have your outsourcing sales and marketing automation partner create similar content to use in future campaigns.

Analysis of email campaign performance

Just like the content you need to analyze the drip campaign performance.  Look for high performance click through rates (CTR) and unsubscribe rates and adjust your campaigns accordingly.  If there is a piece of content that people commonly unsubscribe from, remove it from your campaign.  If there is an email that has a high CTR, optimize the respective landing page and consider using it as part of an inbound campaign.

Keep creating content intelligently

Among the biggest bottlenecks many marketers face is trying to source good content while keeping it updated, fresh, and relevant. With data from your automation campaign you can now start to leverage your sales outsourcing and marketing partner to plan ahead. And because an outsourcing sales and marketing automation partner will understand both the front end and the back end of your sales funnel they will be able to help you with both the strategy and the actual content production required to help you keep the right level of content flowing at the right level of investment.

Conclusion

Gabriel Sales provides outsourcing sales and marketing automation services for companies after we transform their sales and marketing operations to meet the needs of today’s digital buyer.  If you are new to lead scoring and marketing operations we invite you to check out our whitepaper “Drive More Sales Ready Leads in 60 Days”  How to build a sales system to consistently generate more sales ready leads at a lower cost.

ORCHID BAY – Outsourced Sales and Marketing Case Study

ORCHID BAY – Outsourced Sales and Marketing Case Study

outsourced sales and marketingOutsourced Sales and Marketing at Orchid Bay

A Real Estate LLC developing an eco-conscious community in the Caribbean that blends the infrastructure of a town based on the principals of “New-urbanism” with the amenities of a resort. Company had extremely talented inbound and brand marketing executive and seasoned sales professionals working remotely across the United States. This case study outlines how outsourced sales and marketing helped their business.

The Challenge

Company wanted to build a systematic outsourced sales and marketing engine to nurture and develop qualified sales opportunities.

  • Company selling to high net worth individuals
  • To attract top sales talent company needed to keep their pipe full with qualified leads.
  • Orchid Bay attracted a great deal of tire kickers that would never actually buy.
  • Orchid Bay attracted another segment of buyers that were genuinely interested but could take years before making a final decision.
  • The final purchase decision could be driven by multiple needs and financial goals.
  • Company needed to segment buyers early in sales process to prioritize where to focus closers time.
  • Sale requires gaining a deep understanding of the goals and needs of the buyer.
  • Sales requires building a high level of trust between the buyer and the seller.

The Solution

Marketing Automation and Content Management Systems Integration, Lead Scoring Strategy and Outsourced Sales and Marketing Execution over 18 months.

  • Defined buyer persona, buyers journey, business need and unique value props for 7 specific buyer segments.
  • Created a nurturing strategy to automate the buyer education with digital content..
  • Implemented Marketing Automation and integrated Digital Demand Center™ into existing website to create a system to prioritize leads based on digital engagement.
  • Staffed inside buyer education to point buyers in the right direction and to further segment based on needs profile
  • Set appointment for senior reps
  • Staffed part time rep closing deals for $5K educational/sales tours
  • Managed integration of automation systems to build automated lead assignments in easy to use lead portals to prioritize calling efforts of sales team
  • Staffed blended marketing team to manage ongoing nurturing and marketing automation campaigns
  • Performance reporting: marketing and sales pipeline scorecard (Traffic to MQL to SAL to SQL to Revenue), calling, content engagement, and marketing programs performance management

The Results

  1. Gabriel Sales implemented an outsourced sales and marketing engine
  2. Gabriel Sales set appointments and maximized the sales time of a team that scaled to 5 closing reps
  3. Gabriel Sales doubled and then quadrupled buyers visiting destination per sales event and company doubled the amount of sales events
  4. Gabriel Sales participated directly in the development closing of 5 transactions
  5. Transitioned systems to internal marketing team and inside sales reps to Denver based location.
  6. Company has been able to develop three more areas of the resort

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Outsourced Marketing for Product Launches Case Study

Outsourced Marketing for Product Launches Case Study

product launches

Outsourcing Product Launches for Fortune 500 Companies

 

 

The Challenge

A heavily siloed organization was aggressively developing new online and offline lead generation and brand awareness solutions for product launches.  Programs were being acquired through partnerships, built internally or through mergers and acquisitions. They found that the programs acquired in overseas markets did not always resonate with U.S. marketers, and existing overseas price points were too aggressive for U.S. marketers. Also, rolling out products to existing sales teams had produced a detrimental effect or wildly skewed existing company plans.

Selling To: VPs Marketing, VPs and Directors MARCOM, Agencies, Managers Internet Marketing

 

 

The Solution

  • Sales Consulting and New Product Launches – Gabriel Sales creates target database, develops value propositions and tests new product or servicing offering to 800 prospects
  • New Product Launches – Every prospect contact is measured as value prop is defined and product is priced
  • Sales Process Consulting-VM scripts, cold call scripts, value propositions and qualifying questions are created and finalized.  Metrics and ratios for forecasts and quotas are created.

 

The Results

8 new products/solutions tested

 

  • 4 gained traction and reached significant sales bench marks
  • 3 are now successful businesses units generating in excess of $500K – $1M plus revenue across more than one geography
  • 1 product failed because of operational overhead

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Professional Services Sales for Data Analytics

Professional Services Sales for Data Analytics

Use Data Analytics for Professional Service Sales

The Challenge

Offshore Marketing Services Provider focused on selling highly complex data analytics solutions to the Fortune 500. Cost of doing business was initially very high because of limited servicing capacity and solutions were still in development. Closing the sale required the engagement of multiple decision makers.

Selling To: EVPs and SVPs of Sales and Marketing, Category Manager, Pricing and Promotions Directors, VPs and Directors of Loyalty

The Solution

  1. Sales Consulting – Customized value proposition, scripts, ROI and collateral designed by vertical by vertical as Fortune 2000  was systematically targeted
  2. Lead Generation Outsourcing – Gabriel Sales staffed full time inside sales representative to generate leads and to provide initial qualification and prospect development as well as data analytics.
  3. Sales Outsourcing – Staffed Senior Sales Executive representing carrying the client’s business card accountable for closing proof of concept deals and then working with Marketing Service Provider’s senior executives and business practice heads to scale revenue as relationships were transitioned from sales to internal account management teams to manage on a day to day basis.
  4. Full Time Sales and Marketing Operations Outsourcing – Gabriel Sales took over U.S. sales and marketing operations including a Senior Resource acting as U.S. VP of Sales and Business Development managing all US sales and marketing efforts.

The Results

Years 1 and 2

Gabriel Sales data analytics generated 60 qualified prospects, closed 16 proof of concept deals and scaled 5 relationships into annuity deals generating $250K plus annually.

Years 3 and 4

Gabriel Sales data analytics closed multiple deals worth over a million dollars annually for a collective annual run rate of $12M plus.

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