Software Sales Lead Nurturing Success – A Customer Conversation

Software Sales Lead Nurturing Success – A Customer Conversation

Learn about the 300% Sales Impact Gabriel Sales’ Turnkey Demand Generation Engine drove for a Mobile App and Software Company

In this short video Digital Demand Center’s client – Entrepreneur and Founder Bryan Banks shares his software sales demand generation and lead nurturing success story.

(Watch Time – 5:00 Minutes)

Software Sales Lead Nurturing Success Conversation with Bryan Banks, Founder KipTraq

Bryan Banks is an entrepreneur that is focused on growing his mobile application and software business with no outside investors.  Bryan was committed to fueling that growth with sales and smart marketing decisions. In this short conversation Bryan discusses how Digital Demand Center:

  • Allowed Bryan to to focus on closing business and product development
  • Kept his funnel full with sales opportunities for his existing sales team
  • Educated his buyers so they were excited to talk to sales 

Excerpts – Software Sales Lead Nurturing Success Highlights

 “I didn’t really to focus on the sales side. I have sales reps for that, and they were doing a pretty good job, but I wanted to give them the tools that they needed to be successful. We wanted to be able to be able to scale this business in such a way that, that we could bring in leads digitally instead of having to go out sniffing for them.  And Demand Center filled that niche for us. We were able to really keep that funnel full.”

“Whenever I go buy something, whether it’s a car or a, a new microphone or, you know, from my computer or whatever it is, I do my research online. I think everybody does that these days.  I wouldn’t go to a,car dealership and, and talk to the salesperson and, and cold and say, – Hey, tell me about, you know, the, the pros and cons of these two vehicles, right? I want to come in as an educated buyer. So the thing that really stuck with me after working with Digital Demand Center is that that’s their goal as well. They want to create Educated buyers.”

“So there are three reasons that I would recommend Digital Demand Center. Number one is they’ve got a great technology stack. They helped us move it from an Excel type process into something where we could, we could scale. Number two is that their staff really work well with our team…, they know what it is, what we do, and they’re able to make recommendations in terms of how we should market this product to our potential customers…the third reason I would recommend them is because they’re really focused on educating our potential buyers. So by the time somebody is actually talking to one of our sales reps, they’ve probably seen a couple and read a couple of our blogs. They’ve watched some videos. And so when we are bringing leads in from the outside and moving them through a funnel where they’re educated, they learn what it is that we offer, they get excited about it. So by the time they actually come and are talking with us, our sales reps and myself, they know what it is they want, and they know that KipTraq is something that they need.”

Lead Generation vs Demand Generation Webinar

Lead Generation vs Demand Generation Webinar

Part 4 in our Digital First Transformation Series

The Differences Between Lead Gen vs. Demand Gen and the Impact on Your Sales Funnel

In this Lead Generation vs Demand Generation Webinar, the final in the series, we examine tie it all together to help business owners decide if Demand Generation, Lead Nurturing and Sales Automation is the right fit for their sales process. We discuss the difference between Lead Generation and Demand Generation.  We detail the impact of both on your sales funnel production and cost of sales.  We then explain when you can just use a lead generation process and when you need demand generation.   We explain what types of businesses are an ideal fit for Digital Demand Center™ specifically.  And provide projections our typical customer realizes over the course of 18 months.

(Watch Time – 15:00 Minutes)

 

Topics Covered in This Lead Generation vs Demand Generation Webinar Include:

  • Clearly define lead generation and demand generation
  • Explain the purpose and limitations of both process
  • Contrast the impact of both on your sales funnel
  • Explain when you should only invest in lead generation
  • Explain what type of sales process needs lead nurturing and pre-sales automation to survive and thrive
  • Clearly define what type of business and sales process gets the best return from demand generation and Digital Demand Center™ specifically
  • How long it takes to launch a demand generation engine
  • Concrete forecasts of the sales funnel production you should expect from Digital Demand Center
  • How to calculate your KPIs and Return on Investment
The ROI of Lead Nurturing Webinar

The ROI of Lead Nurturing Webinar

 Part 3 in our Digital First Transformation Series

The Investment Required for B2B Demand Generation and Lead Nurturing Success and the ROI You Can Expect

In The ROI of Lead Nurturing Webinar we will discuss the investment required to build a demand generation a lead nurturing engine. This lead nurturing webinar discusses the budget required to launch your engine including crafting a go-to-marketing strategy,  database acquisition, technology implementation and content production. We then detail the monthly budget to execute awareness campaigns, lead nurturing campaigns and sales automation campaigns. The webcast then shares the Return on Investment you can expect from a Digital First Process when compared to running lead generation campaigns and leveraging Sales Development Reps for pre-sales education. This ROI analysis includes both increased sales production as well as lowering your cost of sales. Finally we wrap up with how you can calculate your Return on Investment.

(Watch Time – 19:00 Minutes)

Topics Covered in The ROI of Lead Nurturing Webinar Include:

This session is broken into four detailed parts to help business owners understand the math in every area of their business and budget.  These areas include: Start Up Budget, Ongoing Monthly, Areas of ROI, and How to Calculate Your ROI.

The Budget Required to Launch a Successful Demand Generation and Lead Nurturing Engine

  • Crafting a Strategy
  • Database Aquations
  • Ad Budgets
  • Content Production
  • Automation Software Stack Implementation

Ongoing Monthly Budget  

  • Marketing and Sales Operations
  • Software
  • Additional Content Production

The Topline and Bottomline Areas Where You Can Expect and ROI (Especially with a Turnkey/Proven Solution)

  • Risk Reward vs. Historical Sales Development Rep Driven Process
  • Software
  • Increased Sales Production
  • Increased Revenue at Lower Cost

ROI Calculation

  • Pipeline Production
  • Cost Savings
  • Increased Revenue
Technology Required for Lead Nurturing Webinar

Technology Required for Lead Nurturing Webinar

 Part 2 in our Digital First Transformation Series

B2B Demand Generation, Lead Nurturing, Pre-Sales Automation and the Lead Nurturing and Automation Tech Required

(Watch Time -15:00 Minutes)

In this Technology Required for Lead Nurturing Webinar we recap the critical needs of your Digital First Buyer and share what processes and tactics you need to implement to meet those needs. We then use Digital Demand Center’s automation technology stack to demonstrate how lead nurturing and lead scoring work together to  provide closers with a sustained flow of well educated buyers prioritized directly in your CRM.  You will also learn about all the technology required for lead nurturing.

Topics Covered in this Technology Required for Lead Nurturing Webinar Include:

  • How “Digital First” Started
  • How Enterprise B2B Embraced the Digital First Buyer
  • Impact on the B2B Sales Process
  • The Choice and Consequences for All of Us
  • The Strategy and Process to Address These Changes
  • How DDC™ Helps You Maximize this Opportunity and How DDC™ Works
  • Demo of the Tech Stack Required for Success
  • How Lead Scoring Works
The B2B Digital Sales Webinar

The B2B Digital Sales Webinar

Part 1 in our Digital First Transformation Series

The B2B Digital Sales Transformation and Its Impact on B2B Buyers and Sellers

(Watch Time – 23:00 Minutes)

In this B2B Digital Sales Transformation Webinar we share everything the you need to know about the substantially changed buying preferences of the Digital First B2B Buyer. We explain how you can take advantage of this opportunity to automate your pre-sales process with content and lead nurturing to dramatically improve your buyers experience and your sales funnel results. We also briefly introduce Digital Demand Center™ – a solution designed specifically to help small businesses, medium sized businesses and new products and solutions compete effectively for the modern buyer.

 

Topics Covered in this B2B Digital Sales Webinar Include:

 

  • How “Digital First” Happened
  • The Impact on and Transformation of the B2B Buyer
  • The Impact on the B2B Sales Process
  • The Changed Role and Function of the SDR
  • 7 Key Digital First Transformation Drivers
  • Challenge Digital First Sales Creates for the Seller
  • How Digital Demand Center™ Helps
Case Study: Post-Merger, a Healthcare Software Company Needed One Sales and Marketing Engine From Two Different Systems. Gabriel Sales Built It in 150 Days.

Case Study: Post-Merger, a Healthcare Software Company Needed One Sales and Marketing Engine From Two Different Systems. Gabriel Sales Built It in 150 Days.

Client Type: SMB Healthcare Software Company

Solution: Quick Start Account Engagment + Salesforce Implementation + Training and Transition

Gabriel Sales Merges 2 CRMs, Launches Multiple Awareness and Lead Nurturing Campaigns and then Transitions in 150 Days

Situation

Post merger, this mid-market software company needed to integrate and align the new company’s lead lists, sales funnel and marketing programs into one inclusive system and process. A decision was made to move from HubSpot and Mailchimp to Salesforce and Account Engagement (Pardot) to support the more complex sales environment the new company would need to address.

The new entity had strategic marketing experts, great content marketers, inbound marketers and a seasoned Salesforce Administrator with no expertise in Account Engagement. The company had a wide-range of content ready to be leveraged in both demand generation and lead nurturing campaigns and an opt in database that represented close to 70% of the market.

Challenge

The marketing team was skilled in brand, creative, strategy and inbound marketing. The CRO and Salesforce Administrator were tasked with taking two different sales processes and multiple inbound and outbound marketing processes into one consistent sales and marketing operations process.

Company had developed their new go-to-market strategy and defined their new sales process. They needed help launching their new technology stack and then wanted their new combined sales and marketing operations team to take over the day-to-day management of the system.

Solution

The company hired Gabriel Sales to implement Account Engagement (Pardot)- deploy features, train on best practices, streamline Salesforce connections and integrate several additional third party technologies. Company then wanted Gabriel Sales to initiate several initial Marketing Automation Campaigns and Content Management Tools before training and transitioning the entire tech stack to their existing team for ongoing day-to- day management and execution.

Month 1

The engagement started by meeting with the Company’s CRO, Salesforce Administrator and Marketing Director to understand:

  • Who is using the system?
  • How are they using the system?
  • Success Criteria for Sales
  • Success Criteria for Marketing
  • Sales Process
  • Campaign Strategy
  • What They Wanted to Measure/Track
  • Reporting and Insight Needs

Gabriel Sales crafted a final plan for a basic implementation and a systematic 90 day roll out of campaigns with final timelines and critical dependencies.

Gabriel Sales then quickly launched into the technical setup of Account Engagement (Pardot) including all Salesforce.com integrations and third party integrations.

Month 2 and 3

Gabriel Sales worked with the Company’s marketing team to launch the systems with:

  • Initial campaigns
  • Initial database segmentations
  • Continued quality checks and testing 
  • Continued best practice workflows
  • Conversion reports and insight dashboards

Gabriel Sales worked with the CRO to refine automated:

  • Lead scoring
  • Prioritized lead lists
  • Weekly engagement reports

Simultaneously, the Salesforce Administrator and Marketing team started their basic training in Account Engagement (Pardot) using Gabriel Sales online subscription training course on Salesforce Account Engagement (Pardot): Build Your Basic Skills on Udemy.

 

Month 4 and 5

Worked with Salesforce Administrator, Marketing Team and Sales Team to ensure they understood how to leverage and maximize the effectiveness on the new sales and marketing technology. Training and transition included:

 

  • Email Templates and List Emails
  • Engagement Studio – Marketing workflows and best practices
  • Dynamic Lists
  • Triggered Automations
  • Custom Redirects
  • Page Actions
  • Segmentation Rules
  • Automation Rules
  • Lead Scoring and Grading
  • Forms and Form Handlers
  • Landing Pages and Templates
  • Lead Views
  • Prioritizing Leads
  • Campaign Tracking and Reporting

Results

Within 3 Months

The Company’s Account Engagement was fully implemented, launched with best practices and multiple initial marketing campaigns were up and running and producing scored leads prioritized in their CRM.

Within 5 Months

Gabriel Sales’ Certified Salesforce Administrator and Certified Account Engagement Specialists were able to train the company’s marketing team and Salesforce Administrator with all they needed to know to take over the systems and campaigns on a day-to-day basis.

Ongoing

Company contracted Gabriel Sales for an ongoing 8 hour/month of additional best practice training and support for an additional 6 months.

About the Company

A Mid-Market Healthcare Management Software and Consulting Services Company acquired a Compliance Software provider allowing it to service a broader range of customers.

Company had substantial sales and marketing talent and the CRO needed to quickly fold two different marketing and sales organization into one technology stack to support a team of 30 sales reps, account managers, and trainers across the United States.