B2B Content Preference Report: What your B2B buyer consumes before making a decision

B2B Content Preference Trend: “A typical firm with 100-500 employees, involves an average of 7 people in most buying decisions” (Gartner Group).

In today’s B2B marketplace, time-starved buyers are using digital content to research solutions for their current pains – 67% of the buyer’s journey is now done digitally (Sirius Decisions). So as a modern marketer, it’s critical to understand your B2B buyers’ journey and then to create educational and thought-leadership content around each buyer stage. Content is critical because 80% of business decision-makers prefer to get learn about new solutions from company articles versus a advertisements or cold callers (B2B PR Sense Blog).

So, B2B content preference tells us what types of content are B2B buyers looking for to learn about solutions? Understanding the answer to this question is key to sales success  because  57% of B2B buyers have already made their short list for purchase decision before ever speaking to a sales person (CEB Global).  

So as content marketing continue to increase in importance and becomes more competitive – 90% of B2B buyers say online content has a moderate to major effect on purchasing decisions (CMO Council) – and we move full-speed ahead in 2018, we wanted to look back at the trends of 2017 to gauge where we should concentrate our efforts according to the research performed by Demand Gen, in its 2017 Content Preferences Survey Report.

We sifted through all the data and pulled out our top 5 B2B content preference statistics for 2017-18 – we’ll keep it short because as the report states: 34% of buyers have less time to devote for reading and research on purchases than last year.

1. 78% say they prefer case studies because it allows them to benchmark themselves against their peers and study real-world examples of a potential solution.
B2B Content Preference

2. 71% prefer content that’s easier to access – 62% want more benchmarking data 87% of buyers give more credence to industry influencer content.

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3. Email remains the channel most buyers employ to share content, while LinkedIn remains the leading social network.Picture3

4. 97% of B2B buyers prefer prescriptive content that recommends a formulaic solution.Screen Shot 2018-01-29 at 2.08.45 PM

5. 95% of buyers said they are willing to share their name, company, and email in exchange for the following content types:

  1. white papers (76% said they will share information),
  2. E-books (63%), webinars (79%),
  3. case studies (57%)
  4. third-party/analyst reports (66%).

They’re less willing to register for asset types such as:

  1. podcasts (19%),
  2. video (19%)
  3. infographics (24%)

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Summary

Content is the most effective way to educate buyers about your solution and ignite meaningful conversations. It is important to share relevant and educational material. And it is important to share that content consistently and at the right time. Great content organized in a way that creates a memorable experience keeps your buyers engaged and allows them to easily choose the solution that makes sense for them. Delivering content in a calculated and coordinated process allows you to educate and build trust with prospects and move them through the buyers’ journey and into your sales funnel at the same time. And the modern B2B buyer prefers receiving content digitally before engaging with a sales rep. Content can help sales reps sell faster because 63% of consumers need to hear company claims 3-5x before they actually believe it (Edelman Trust Barometer).

 

About Us

Gabriel Sales specializes in helping SMBs and Startups grow business with modern sales and marketing operations. Our team understands B2B content preference and can augment gaps in your existing sales and marketing operations or we can be leveraged for full service campaigns that include:

  • Integrated Sales and Marketing Strategies
  • Database Research and Targeting
  • Automation and CRM Systems Best Practices
  • Systems Implementation
  • Inbound Lead Generation
  • Outbound Lead Generation and Lead Scoring
  • Sales Qualification
  • Closing

To learn more about how we can help you grow your business (or decide if we are the right fit for you), we invite you to visit our page that details our integrated approach to sales and marketing outsourcing. Or feel free to contact us for free initial consultation and discovery session to see if our approach is the right fit to help you hit your revenue targets.