Salesforce and Account Engagement Training
Account Engagement Data Management Best Practices Workshop
Background:
The quality of the data in Account Engagement and Salesforce directly impacts the effectiveness of your sales team, your marketing team and your ability to make smart marketing and business decisions. Account Engagement data management best practices leads to strong data quality. And strong data quality equal strong results. Poor data quality can lead to wasted resources, poor decision making and missed opportunities. This course is designed to help you learn how to effectively manage your data and to help you improve the quality of your data.
What You Will Learn: In this session, we will walk through all the basics of importing new data into Account Engagement. We then explain how to manage your data, audit your existing data and how to establish ongoing best practices that ensure data quality and increased insights. Finally, we provide an overview of how to address the quality of data already in your systems and review Salesforce’s “Prospect Database Cleaning Guide’ Best Practices.
Who Should Attend: Salesforce Admins, Database Managers, End Users and Marketing Automation Managers
Duration: 3 hours
Instructor: Certified Salesforce Admin and Account Engagement Specialist
Topics Covered:
- Importing best practices
- Use of tags
- Folder best practices
- How to audit with Salesforce data
- Sync errors
- Custom Fields
- Salesforce connector Setting
- Governance
- Salesforce reporting and dashboards for governance
- Quick review of Salesforce’s “Prospect Database Cleaning Guide’ Best Practices
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