What Type of Leads Can You Generate Outsourcing Sales?

When companies need to get a quick burst of new leads to accelerate their sales funnel and increase the productivity of their internal sales reps they often turn to outsourcing sales and marketing as a viable solution.  And that outsourcing sales company will use:

  • Lead Gen Reps
  • Email Marketing
  • Marketing Automation
  • Lead Scoring
  • Content Marketing

These integrated campaigns give you the ability to generate leads using a combination of outsourced sales reps and modern sales and marketing technologies.  And with the advent of these integrated campaigns a lead may be ready for your closers without having spoken with your  outsourced sales rep.   This is done with marketing automation systems that score leads.  You can download our leadscoring whitepaper here.

Below is quick summary of how we recommend you classify leads at different stages.  It is also representative of the different type of leads you can expect from an outsourcing sales partner using modern technologies.

Transition Points from Gabriel Sales Engine

Lead Gen and Early Stage Leads –  These are the earliest stage leads.  They are typically leads that are the right type of decision maker in the right vertical.   They can be cold lists or leads that have opened one email in an email campaign.   They are not cold leads but they have not demonstrated any interest in your solution. All other leads are transitioned during a weekly meeting.

Marketing Qualified Leads –  These are leads that have started  to engage with your company.  They may be opening emails consistently and looking at your early stage educational content.    They are demonstrating early stage interest either by accepting additional information from a buyer development rep, or by reading blog articles.

Tele Sales Accepted Lead –   If they are engaging with buyer developments reps and are agreeing to follow up calls (but not formal appointments).   They are not volunteering what there pains or problems are yet.

Sales Accepted Leads –  These buyers are starting to engage with your content in meaningful way.  If you are scoring them in your marketing automation system that are watching demo videos or looking at your solutions page or even looking at pricing.  If they are engaging with buyer development reps they are answering probing questions and discussing their existing solution or their problems.

Sales Qualified Leads –  These buyers understand the problems your business solves and the problems you can help them solve.  They have expressed a need, and agree to an appointment with your senior sales reps.   Finally in many cases they have acknowledged that they have a budget, a path to budget of a timeline for making a decision.

Finally when should I take a lead over from my outsourcing sales team?

An outsourcing sales campaign will generate multiple types and stages of sales leads so there is no right time to take a lead over.  When to take a lead over is your decision and depends on how much time your senior reps have on their hands.  Over time, most leads will be either Sales Accepted or Sales Qualified but early in the campaign you can take  leads sooner rather than  later.

Long term we find that the best leads have both a high lead score in the marketing automation platform and are agreeing to next steps or appointments with your buyer development rep after being probed for need and other qualification criteria. In short, they are moving through a process.  So by outsourcing sales you can take leads over at any time especially if your closers are cold calling because leads at any stage that are engaging will be more productive than a cold lead.  A client will sometimes cherry pick the pipe early in the sales process if closers have extra time to develop leads or there is a great deal of pressure for early revenue.  But over time you can expect your outsourcing sales rep to take them through sales ready to appointment setting.

To learn more about our new approach to outsourcing sales and how we can help you build sales and marketing operations we invite you to check out our approach to outsourced sales and marketing.

Finding Sales and Marketing Talent Fast by Outsourcing Sales

If you have been in business for more than 3 years it should now be abundantly clear that we all are experiencing a dramatic shift in sales and marketing where outsourcing sales can help you quickly address these issues:

  • Buyers are now in control of the sales process and solutions are first “bought”— with digital content that proves you understand your buyers’ needs and pains—then “sold” by closers, once buyers feel educated enough to engage in deeper discussions.
  • Buyers want to understand how you solve their problem, and then want to understand your product features. So your reps need content and tools to tell that story.
  • You can no longer just throw callers at lead generation to solve your early stage funnel issues because buyers simply don’t pick up the phone as often as they used to.

Success now requires a team of sales and marketing professionals running integrated campaigns and technology to successfully sell to the new digitally driven buyer.

And once a business owner reaches this conclusion they will often decide to consider outsourcing sales.  They will consider outsourcing sales  as a solution to help them cover some of the talent and expertise gaps they have in their existing organization because they don’t have the time or the expertise to recruit, hire and train a team with the experts required to sell to the new digital buyer.

outsourced sales team

Below is a quick list of the sales and marketing talent an outsourcing sales company can bring to the table in less than 30 days.

  • A senior strategist – Your outsourced sales campaign will be guided by a strategist that understand how to tell a powerful sales story using digital marketing and sales reps.
  • Content producer – An integrated campaign will require content production.  A sales outsourcing company will be able to supply a team of video producers, copy writers and graphic designers on a part time basis to support your efforts.
  • Sales technology specialist – You will immediately gain access to a marketing automation and CRM specialist to make sure your systems are implemented with best practices to produce the results you need.
  • Marketing manager – You will have a marketing manager to manage your inbound and outbound campaigns and reporting, and ensure your digital marketing and lead gen success.
  • Database specialist – Managing an early stage pipeline requires clean and updated data.  You will have a specialist that understands how to build and manage a database of leads.
  • Buyer development and inside sales reps – Even if you can drive all your leads with inbound marketing you will eventually need someone to qualify your leads or manage the close of the sale.  An outsourced sales company can provide and scale that team.

To learn more about Gabriel Sales ability to help you quickly build and staff a repeatable sales and marketing process please feel free to visit our outsourcing sales page.

 

5 Quick Outsourced Sales Projects to Accelerate Sales

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Q1 should now be kicking into high gear and if you feel like you could use a little extra push to help put more sales qualified leads into your closers funnel, here are five quick projects an outsourced sales and marketing company could take on to quickly accelerate your sales funnel.

Make those extra calls

Most companies don’t wait to follow up on inbound leads because you want to call the best and most active prospects first – especially if you are in a highly competitive industry.  And getting there first improves your closing % by as much as a 100%.  As a result most inside sales teams will prioritize inbound leads as they come in and if your inbound volume is high enough your internal team will often give up on leads after 1 or 2 calls if they don’t connect.

If you have at least 400 dormant inbound leads most outsourced sales company can staff a rep to make those 3rd, 4th and sometimes 5th attempt to mine your previous investment.  Odds are if you were not able to connect quickly neither were your competitors and there are opportunities sitting in your dead lead file.

Run an educational eMail marketing campaign

sales outsourcing lead generation

As Q1 is moving into full gear most companies have started to set budgets and are starting to work on their business priorities for 2017.  Now is a perfect time for you to introduce your solution and build awareness for companies looking to prioritize your solution in 2017.  An outsourced sales and marketing company can help you quickly pull the trigger on an email marketing campaign using educational content you already have  to build awareness to a market of up to 75,000 new decision makers to generate as many as 5000 early stage leads for as little as $6000.

Automate your initial product demo or senior executives answering frequently asked questions  

Most senior buyers are interested in learning more about businesses solutions. But if it’s not one of their immediate priorities they may not want to invest the 30 plus minutes it takes to sit through a full product demo or to meet with one of your senior leaders.  An outsourced sales and marketing company can make it easier for your buyer by running a quick one day video production work shop.  You can leverage this type of workshop to:

  • Create a series of short demo videos that allow buyers to get a quick taste of how your solution works and what problems it solves for them.
  • Have your executives answer some of the most frequently asked and business critical questions on camera.

This content can be used by your internal sales team to make it easier for buyers that are on the fence get off the fence and generate that first critical sales call.

Gain a competitive advantage and finally pull the trigger on a marketing automation platform

Everyone knows that automation is the future.  In fact 85% of B2B technology companies and most retailers and CPG companies have already adopted marketing automation technologies into their mission critical sales technology.  But in some industries adoption is still well below 30%.   This gives your business the ability to gain a competitive advantage other businesses in your industry may not have, but most companies don’t pull the trigger because they don’t have the core expertise in house to do it effectively and/or they don’t have the internal capacity to do the heavy lifting to set these systems up.  An outsourced sales and marketing company can help with both in as little as 30 days.

About Gabriel Sales Outsourced Sales Solutions

We believe that calling efforts are still critical to sales success but that the new digital buyer now requires and integrated approach to sales and marketing.

Repeatable Outsourced Sales Process

Gabriel Sales works with start-up companies and small business trying to scale their sales and marketing efforts.  We specialize in helping build modern sales and marketing operations to build a sustained, repeatable and consistent flow in new sales opportunities.  We do this by helping companies implement integrated solutions or by simply and immediately plugging capacity gaps in our clients existing efforts.  This is not your father’s outsourced sales and marketing solution and we invite you to learn more about our new approach to outsourced sales to decide if we can help your business thrive in both the short and long term.

Outsource Sales and Marketing Solution for Start Up SaaS Technology

A privately held professional service company developed a server based solution to optimize delivery for their existing professional services clients.   The solution was so well adopted they developed a SaaS solution to service a broader market.  

Selling a 20K to 40K annual license with 30K start up fee to Mid-Level Management in SMB market.  Sales cycle was 120 to 1 year once engaged (annual budget cycle).    

Company needed an outsource sales and marketing solution to generate new qualified leads for closer. Executives had deep industry domain expertise and wanted to acquire sales and marketing strategy expertise and build the sales funnel prior to hiring and outside rep.  In addition company wanted to build awareness in core market vertical first and over time expand solution to additional verticals.

Challenges:

  • Company was self-funded and wanted to run lean
  • Buyers were not aware this type of solution existed in the market
  • SEO and Inbound marketing tactics would be of limited use because no one was searching for the solution
  • Executives had sale expertise but had no interest, experience or desire to manage a lead generation team
  • Company was starting from scratch with no database to target
  • SEO and Inbound marketing was of limited value because
  • Mid-level management
  • Sale required selling different value props to the end user, management and C-suite for final budget approval

Initial 6 Month Outsource Sales and Marketing Solution:

Sales and Marketing Strategy, Target Market Research, Content Strategy, Content Production Marketing Automation and Sales Automation, B2B Lead Gen Campaign, Outsource Sales and Marketing Execution

  • Gabriel Sales implemented our agile sales acceleration workshop to develop a comprehensive integrated sales and marketing strategy.
  • Researched multiple verticals to determine size, viability and ease of reach using SEO, social media, email marketing and cold calling
  • Documented buyer persona and buyers journey for 2 specific verticals and 2 decision maker levels.
  • Implemented Pardot as Marketing Automation Tool, SF.com and integrated Digital Demand Center™
  • Conducted onsite content workshop to develop content for new lead generation and to automate the early buyer education process including video demos,  head shot FAQs, blogs, checklists and webcasts
  • Executed eMail marketing campaigns to build awareness and target specific markets
  • Staffed blended marketing team to manage ongoing email nurturing and marketing automation campaigns.
  • Scored leads
  • Staffed outsource sales reps to leverage the marketing automation platforms to set appointment for senior reps.

Initial Results:

  • Executed and outbound awareness campaign to 50,000 buyers and influencers and generated initial database of 5000 decision makers in key verticals
  • Outsource sales reps Generated 14 Sales qualified opportunities transitioned to company closer
  • Proved lead scoring and automation was a viable way to develop buyers

Ongoing Engagement:

  • Company hired in house marketer to enage score leads and to create an ongoing flow of content to use in engine.
  • Gabriel Sales trained in use of the tool
  • Gabriel Sales continues to add 5000 fresh leads into the engine an a semi quarterly basis with additional email marketing awareness campaigns
  • Gabriel sales continues to manage the blocking an tackling of automation system and outbound email marketing
  • Gabriel Sales manages social media content distribution and tightly controlled PPC and retargeting campaign

Ongoing Results

  • Engine continue to generate 2-4 new qualified opportunities
  • Engine continues to develop 100 sale ready early stage leads month ready for initial engagement
  • Engine itself sustains enough lead flow for enterprise sales rep

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Outsourcing Sales for Email Marketing

When outsourcing sales and marketing we help companies build modern sales and marketing operations.  As we help  build these integrated marketing and sales automation engines we focus on selling to your buyers the way your buyers want to buy.   According to Forrester Research and Marketing Sherpa Surveys in 2016 70% of your buyers now prefer to learn about your product solution by an introductory email followed by additional education content.

This means that Email Marketing to rented opt in lists and email nurturing with a marketing automation tool is now critical to a lead generation and deal development process. What follows below are the two types of email support you should expect when outsourcing sales and marketing.  We also share a handful of best practices we use when providing outsourcing sales and marketing services.

Email Blasts to Opt In Lists through a Third Party Provider

The first step to being able to educate buyers with digital content and lead nurturing programs is to build a database to market to on a regular basis.

While buying a list and simply blasting it is an option; as an outsourcing sales and marketing company we highly discourage this approach for several reasons:

  • Compared to renting a list it is typically more expensive
  • You will quickly run into CAN-SPAM issues and will get your email server blacklisted
  • In some cases your delivery will be less than 50%.

 Best practices dictate that you identify a vendor that has buyers that fit your target market that have opted in to receive educational content.  You can then rent this list and send a series of three emails to that opt in list with educational offers that address a business need or a business problem they are trying to solve.  The vendor will be responsible for sending these emails through their white listed and approved servers so you will not be violating any SPAM regulations.

The email themselves should not be flashy.  In some cases those email can simply be text only with a link to the content offer. The content offer should be educational.  You do not want to try and sell on the first contact.   Once the email recipient opens the email you can continue to market to them with additional nurturing emails.

Nurturing Emails

 Once a buyer is interested in your area of expertise your next goal should be to build trust and to stay top of mind with your potential buyers until they are ready to buy.  This is when a marketing automation platform to deliver the emails and to score the buyers engagement becomes important for the following reasons:

  • You can schedule the emails on a regular basis
  • You can track opens
  • You can score your buyers interest in your solution when they engage with content

As an outsourcing sales and marketing company we typically recommend that companies start nurturing once they have a database of over 1000 targets and that once again you keep the emails simple and educational.

We also recommend that you keep the content easy to digest and informative.  Blog posts, short articles and both short and long form webcasts or short videos will all work.

Always end the email with a way for the potential buyer to contact you directly. And if you discover through your automation platforms lead scoring process that a buyer is giving off potential buying signals you should have your outsourcing sales rep call the lead to qualify and set an appointment.

To learn more about how an outsourcing sales and marketing company can help with your email marketing and other lead generation and marketing needs we invite you to visit our outsourcing sales and marketing services page.